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Our Company:

SISTRUM is a reseller for IT and electronic products, situated in Giza, Egypt. Reachable in a 20 to 30 minutes downtown, it is situated in a quieter area near the pyramids, far from the Cairo traffic. This makes our working environment very relaxing.

SISTRUM is founded on 3 main principles:

  1. Customer satisfaction
  2. Quality of products
  3. Variety of selection

SISTRUM was developed as a solution for unsatisfied customers who did not find the products they wished for, who were unhappy with the service provided while shopping.

SISTRUM is aiming at providing an alternative to the current shopping experience and offers services intended to make the customers’ more satisfied and their shopping experience more worthwhile.

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What we do

SISTRUM provides IT and electronic products for corporate and private customers. Expert advice is provided before, during and after shopping. The customer care team is available Sunday to Thursday from 9 am to 6 pm and additionally, online support is available. Individually tailored configurations to suit special needs are obtainable. Purchases can be made online or offline and 24 hour delivery is assured.

SISTRUM is a reseller for brands such as Acer, Compaq, Dell, hp, IBM, Microsoft and many more in Egypt. Therefore, SISTRUM sells only original products authorised by their manufacturers or their agents. This guarantees a constant high level of quality.

 

SISTRUM has the most extensive product range for IT and electronics in Egypt . Additionally, every effort is made to provide customers with information regarding the products offered, giving SISTRUM’s customers an improved opportunity to compare and evaluate the products offered. Furthermore, the information is easy to access on the web, which saves the customer time and inconvenience. In the case of any problems arising, the SISTRUM customer care team is always just a call away. SISTRUM’s main priority is customer satisfaction, therefore every effort is made to make sure that customers get the best service possible.

SISTRUM stands for choice, quality, service and customer care and is constantly trying to improve its performance in order to meet the challenges that the customers and the environment impose on it. Innovation and dynamics are essentials in SISTRUM’s concept.

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SISTRUM’s customers

SISTRUM is aiming to become the No 1 reseller of IT & Electronics in Egypt and is working very hard to meet every customer’s requests, needs and aspirations. SISTRUM believes that its success depends solely on customer satisfaction and is striving to give the Egyptian customer a company they can depend on for service, quality, information and variety.

Corporate customers

Services that SISTRUM offers for corporate customers include the possibility to obtain products that are not on the website, products that are targeted to meet corporate needs. Moreover, SISTRUM offers to corporate customers the possibility to have one supplier for all IT products as SISTRUM’s database of products is unmatched by any other company in Egypt. SISTRUM guarantees high quality products matched with on time delivery and immediate responses to any arising problems.

Private customers

SISTRUM offers a variety of products which can be accessed and purchased conveniently on the internet. The extensive amount of information available with each product enables the customer to make a more informed decision about his/her purchase. Moreover, 24 hour delivery is available and the customer care team will deal with any problems that might arise before, during or after placing the order.

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